Everything you need to know about fees and charges during your hospital stay

Home » Patients » Everything you need to know about fees and charges during your hospital stay

Fees & Charges

Patients with private health insurance are usually covered for procedures or surgery at Maryvale Private Hospital. Your health fund will be billed directly for these and hospital accommodation fees. However, you may have to pay an excess or co-payment, which is payable on admission to the hospital, and additional out-of-pocket costs for services provided. We will confirm any changes prior to admission.

If you have private hospital insurance, contact your health fund to check that your policy covers you for your treatment. Your fund will advise if an excess applies and any out-of-pocket expenses.

If you do not hold private health insurance, you may wish to self-fund your admission. We have a range of self-funded options available and further details are listed here. You can also contact us for a custom estimate on (03) 5132 1215 or selfpay@maryvaleph.com.au.

Private health insurance

Depending on your level of cover with your health fund, an out-of-pocket balance may be payable for your admission. Our friendly admissions team will contact you via email, prior to your planned admission to advise of any out-of-pocket expenses. All estimated out-of-pocket expenses are
payable prior to, or on admission.

Questions you may wish to ask your insurer:

  • Does my policy cover me for this procedure or service?
  • Under my policy, do I have to pay an excess or a co-payment or any other
    charges? If so, how much?
  • Will I have to pay extra for my hospital accommodation, my doctors’ fees and
    those of anyone else involved with my treatment, or is it all covered
    under my policy?
  • If I have to pay extra, when and to whom do I pay it?

Self funded patients

Self funded patients are required to pay the estimated hospital account prior to or on admission. To obtain a self funded estimate, please contact our admissions team (03) 5132 1215 or selfpay@maryvaleph.com.au.
The following information will need to be provided:

  • Patients name
  • Patients date of birth
  • Expected date of admission (if known)
  • Specialists name (if known)
  • Expected length of stay (if known)
  • Admission diagnosis (reason for admission)

Payment options:

  • Direct deposit (contact us for account details, must be made 3 business days prior to admission)
  • Mastercard*
  • Visa* 
  • Humm (buy now pay later payment plan)
  • Cash
  • Certified bank cheque (can obtain printed from bank, we do NOT accept personal cheques)
* Surcharges apply

Department of Veterans’ Affairs

Department of Veterans’ Affairs (DVA) patients will have their account directly sent to the DVA for payment. See Veterans / DVA for information about DVA services at Maryvale Private Hospital.

Workers’ Compensation (WorkSafe)/Transport Accident Commission (TAC)

Workers’ Compensation and TAC patients need to ensure their admission has been approved by the appropriate insurance company prior to admission, and a copy of your approval has been provided to the hospital. If you have any questions regarding the approval process, please contact our admissions team by emailing enquiry@maryvaleph.com.au 

Other charges

After you leave hospital, you may receive bills for other charges incurred during your stay that are not the responsibility of the hospital. They are therefore charged separately, and may include fees relating to:

  • Your treating Specialist/Doctor/Anaesthetist
  • Pathology
  • Medical imaging/Xrays
  • Pharmacy

Table of Contents