Privacy

Maryvale Private Hospital is committed to maintaining the privacy and confidentiality of your personal information.

What information is collected and why is it necessary?

The information we collect such as personal and health details, is necessary to help us to plan effectively for your care during your hospital stay. All employees and healthcare professionals at Maryvale Private Hospital are bound by a duty to protect your privacy and the confidentiality of this information.

How is this information used?

Your information is used for:

  • The effective management of your care by the health care team directly involved;
  • Planning of health care services generally;
  • Improving the quality of our services;
  • Conducting approved research projects.
  • In these last situations, details identifying you as an individual are removed.
  • When is your information disclosed and to whom?

    Information held in your medical record will be released as required by law as in situations such as those listed below.

  • Reporting of notifiable (infectious) diseases and to the Cancer Registry;
  • Reporting of basic information (not your name) to Department of Human Services;
  • When required by subpoena as evidence of court;
  • Also, information may be released:
  • In emergency situations to assist your immediate care;
  • To inform family and next-of-kin of your general condition;
  • To inform your local doctor who will undertake your on-going care at home.
  • To provide details of your Health Fund/Medicare number to treating practitioner.
  • No personal information is provided to third parties other than hospitals, health service providers or doctors directly involved with your care without your written consent.  If you do not want    information shared with someone, you must notify the staff member caring  for you.

    How is this information stored and disposed of safely?

    When you become a patient/client of Maryvale Private Hospital, a medical record is made on paper and held securely in the Medical Records Department. Limited information is stored on a secure computer system. Each time you attend the hospital or receive a service from us, the new information is added to your record.

    These records are kept for a minimum of seven years. 

    How can you access your own information?

    In accordance with the Freedom of Information (FOI) Act 1988, the Information Privacy Act and the Health Records Act, you are entitled to access the information Maryvale Private Hospital holds in your record.